07/23/10 -- It's Friday!!!!!

[Pete Nice]

Pussification of America

YES!

Answer me this. Do you like someone that fixes your shit really fast or do you like to be told things are going to be ok and have someone comfort you first before they get started fixing your shit?

I agree with you 100%. There is nothing better than getting a tech on the phone who wants to actually do the job, do it fast and do it right.

I HATE being asked 40 questions about my account for verification.

I HATE being asked if I unplugged, rebooted and all that shit that a 3 year old knows you should od first.

I HATE trying to be upsold to a new warranty, new part, new item, credit protection, etc. etc.